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Mattock / International

Cross-Cultural Communication

The Essential Guide to International Business

Medium: Buch
ISBN: 978-0-7494-3922-4
Verlag: Kogan Page
Erscheinungstermin: 25.02.2003
Lieferfrist: bis zu 10 Tage
Cross-cultural communication is no longer something confined to a few specialists in large companies; it is a reality for hundreds and thousands of people from large and small companies.

Running overseas subsidiaries at a distance is a demanding task. Negotiating cross-border deals is a personal challenge of the highest order. Working in multi-cultural teams on short-term projects calls for great sensitivity. Cross-cultural Communication invites you to assess your own attitudes and performance as a business partner and as a communicator in the international arena.

This book is packed with examples, opinions and case studies from businesspeople around the world, including in-depth focus on: national cultures; company cultures; personality types; tactics and negotiation skills; timing and communications.

Produkteigenschaften


  • Artikelnummer: 9780749439224
  • Medium: Buch
  • ISBN: 978-0-7494-3922-4
  • Verlag: Kogan Page
  • Erscheinungstermin: 25.02.2003
  • Sprache(n): Englisch
  • Auflage: 3rd Auflage
  • Produktform: Kartoniert
  • Gewicht: 301 g
  • Seiten: 192
  • Format (B x H x T): 156 x 234 x 11 mm
  • Ausgabetyp: Kein, Unbekannt

Autoren/Hrsg.

Autoren

Mattock, John

John Mattock is CEO of LyddonMattock Associates, an international management training consultancy based in the UK whose clients include PricewaterhouseCoopers and Ericcson. He has over 25 years' experience in international management consultancy and spends his time travelling all over the world on assignments that involve grooming top-flight managers in the art of global and cross-cultural communication and negotiation skills.

International, Canning

Canning International was established in 1965 as one of the first training companies to offer specialist cross-cultural programmes tailored for business. Their trainers and consultants run courses in 41 countries on four continents, such as: Europe, USA, Peru, Botswana, Kuwait, Dubai, Iran, India, Korea and Japan. Current clients include Aventis, Borealis, Cap Gemini Ernst & Young, GlaxoSmithKline, Matsushita, Munich Reinsurance, Nissan, Renault, Samsung, Schnedier and Toshiba.

Acknowledgements

Introduction

CHAPTER 1: Culture

How to unlock your own knowledge of your partner's culture,

and apply it as you prepare to do business.

CHAPTER 2: Company

How to interpret your partner's company style and attitudes,

and adjust your expectations to fit.

CHAPTER 3: Character

How to look more deeply into your partner's motivations and

aspirations, and lay your plans accordingly.

CHAPTER 4: Tactics

How to shape your style of negotiation to suit local conditions,

while meeting your objectives.

CHAPTER 5: Timing

How to establish the right rhythms in the business relationship,

measured over hours and over years.

CHAPTER 6: Talk

How to get your messages across both clearly and persuasively.

A Glossary of Offshore English

What certain words are likely to mean in 'English' conversation

in the world of international business.

Final Quiz

Test your understanding of the international arena using true

examples.

Further Reading

Index